Privacy Policy

Effective date: 2025

C-ENERGY24 (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website.

1. Data Controller

The data controller responsible for your personal data is:
C-ENERGY24
© 2025 C-ENERGY24
Email: sales@ceramica-nostra.com

2. Information We Collect

We collect personal information only when you choose to provide it through our contact form.
The data you may provide includes:

  • Name

  • Email address

  • Any other information you voluntarily submit in the message field

We do not automatically collect personal data beyond what is necessary for the functioning of the website (such as standard technical logs).

3. Purpose of Data Processing

We process your personal data solely for the following purposes:

  • To respond to your inquiries submitted via the contact form

  • To provide you with information related to our services

  • To ensure the proper functioning and security of our website

We will not use your data for marketing purposes unless you explicitly consent.

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Your consent (Article 6(1)(a) GDPR) when you submit the contact form

  • Our legitimate interest (Article 6(1)(f) GDPR) in ensuring the security and proper operation of the website

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.
Messages received via the contact form will generally be kept for a maximum of 12 months, unless further communication is required.

6. Data Sharing

We do not sell, rent, or trade your personal data.
We may share data only if required by law or to protect our legal rights.
Technical service providers (such as web hosting) may have access to data solely for maintenance and support purposes, under strict confidentiality obligations.

7. Your Rights

Under the GDPR, you have the following rights:

  • The right to access your personal data

  • The right to rectification of inaccurate data

  • The right to erasure (“right to be forgotten”)

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent at any time

To exercise these rights, please contact us at sales@ceramica-nostra.com.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. International Data Transfers

We do not intentionally transfer your data outside the European Economic Area (EEA). If future services involve transfers outside the EEA, we will ensure adequate safeguards in accordance with GDPR.

10. Cookies

Our website may use essential cookies strictly necessary for website functionality.
We do not currently use analytics, advertising, or third-party tracking cookies.
If this changes in the future, we will update this Privacy Policy and request your consent where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
C-ENERGY24
Email:
sales@ceramica-nostra.com